March 27 2023 | 33 mins

Live from RECHARGE! Optimising Operations Across Multiple Venues with Peter Ling from Ipswich Regent and Corn Exchange

with Peter Ling

In this episode of Arts & Everything in Between we are taking you to RECHARGE, Ticketsolve’s recent arts and culture forums in London and Dublin. 

The events were a chance to learn best practices for ticketing tactics, connect with others in the Ticketsolve Community and learn from top experts in the arts and culture industry. 

In this episode, you’ll hear from Peter Ling, Shows and Finance Manager at Ipswich Regent and Corn Exchange. Peter, shared Ipswich’s experiences on the radical changes at Ipswich that the team implemented post-Covid. 

Peter’s talk looks at how Ipswich faced dramatic changes in their organisation and how they faced these challenges with creative solutions that balanced their values and ensured a sustainable future.

Peter shared in detail the changes Ipwich implemented to optimise operations across their multiple venues. He spoke candidly about the difficulties, but also how now they are really seeing the fruits of their labours. He discussed how tools within Ticketsolve have helped them to continue to evolve. 

If you are looking for ways to improve operations at your organisation by combining technology, automations and human engagement, this episode has some excellent practical guidance. 

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THE ARTS AND EVERYTHING IN BETWEEN PODCAST

It's tough but rewarding working in the arts and often so busy you have little time to share with your peers and investigate new ideas. Every couple weeks join the team at Ticketsolve as they interview arts industry experts getting their take on the biggest issues facing the arts world today. There will be ideas to try, practical tips, lots of learning and of course - lots of laughs. If you work in theatres, venues, festivals or the arts and cultural sector this podcast is what you need! 

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WANT TO BE ON THE PODCAST 

If you have some great tips and tricks or have an idea for a topic you'd like to learn more about or share with the arts industry, drop us an email on podcast@ticketsolve.com

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RESOURCES 

https://www.zendesk.com/

https://ipswichtheatres.co.uk/

https://www.venuesipswich.co.uk/corn-exchange/

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FOLLOW TICKETSOLVE 

Facebook - www.facebook.com/Ticketsolving

Twitter - twitter.com/ticketsolvers

LinkedIn - www.linkedin.com/company/ticketsolve 

Instagram - www.instagram.com/ticketsolve/

 

About Our Guest

Featured Guest

Peter Ling

Shows and Finance Manager for Ipswich Regent and Corn Exchange Theatres, Peter manages the 1,551 capacity Ipswich Regent Theatre and 1025 capacity Corn Exchange.  He focuses on implementing data-led improvement to theatre operations, box office management and audience development. Shows and Finance Manager, Ipswich Regent Theatre, Peter is Programming Manager for the 1,551 capacity Ipswich Regent Theatre and 1025 capacity Corn Exchange.  He focuses on implementing data-led improvement to theatre operations, box office management and audience development.

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